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"Flower shops need an answering service to give them more time to make arrangements then answer calls. Look for an answering service that can take the order on line directly or it can take orders and forward them to the flower shop or florist for fulfillment. During holidays and after hours, flower shops need an answering service they can count on."
So much has changed for the florist. Years ago, floristry was a local game. Most florists were open normal business hours. Some had special relationships with funeral homes, yet the consumer had to work around the florists' schedule. Yet, those days are gone. The florist's now have major competition from wholesale clubs, as well as supermarkets. Yet, the biggest change in the industry is that the florist must now accommodate a market that demands service at any time, day or night. Some florists are staffing more and more hours every day. Yet, most shops are utilizing a 24 hour answering service to accommodate the needs of their clients. Instant Answering Service has developed a unique program designed for the florist. Instant Answering Service is the florists' choice for call center and messaging needs.
The Internet has significantly impacted traditional florists. Now, there is no longer a traditional florist, There is no longer a local florist. In the United States there has been a twenty percent decline in independently owned flower shops. Like many industries, florists need to adapt to survive in today's changing economy. Purchases from local shops are slowly being overtaken by online flower delivery ordering and nationwide chains. Yet many are adapting. Some independent florists have taken to having their own online store, where customers can order online. They are utilizing answering services instead of answering machines or voicemail. These are the florists who will flourish. These are the florists that we have designed our floral answering service.
Our floral answering service will give you every advantage that the major players in the industry have. This service will allow you to have a 24 hour operation, equipped to take orders and make sales. These sales can be made even when your business is closed. These sales can occur on nights and weekends, even on holidays. These sales are sales that you weren't getting before. We can act as an off hours order entry team, or we can provide you with complete around the clock floral order taking systems. The floral answering service and order entry call center is second to none, superior even to those large companies that are monopolizing the industry.
Instant Answering Service is there for the American florist. Our commitment is this; we want you to continue to run your business with the quality that has made you a leader in your community. We want to be the bridge that opens doors and challenges your competition, providing your shop with the bells and whistles that the big guys have, along with providing a friendly, inviting voice that your friends, neighbors and customers have grown to expect from you.
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