In property management, your tenants are what keeps your business alive. When you or your staff are in the office to handle the telephone calls, you know they will be handled properly, but what happens after hours? When your management staff is not available, you need a property management answering service that will offer the came caliber of service your own employees offer. With years of property management experience, Instant Answering Service is capable of handling calls from the smallest property to the largest apartment complexes and condominiums.

In the property management industry, protocols need to be followed and after hours calls need to be handled urgency or it can lead to law suits from your tenants. Through our industry experience in property management, our property management answering service follows your protocols exactly to keep your property safe and your tenants satisfied. Instant Answering Service specializes in instant urgent message delivery. According to your protocols, we can instantly dispatch messages to cell phones, alpha pagers, or PDA's to make sure your property management staff will never miss a phone call.

When you have established your property management protocol, we will follow it unless it is changed by your staff. Our answering service can be customized to meet the needs of your specific property management business and changes can be made at a moments notice. Our property management answering service procedures are meant to work with your office. When your tenants call your office, we want to give the appearance they are reaching a trained member of your staff, not just an answering service. If you have a single property management office or multiple offices, we are able to answer your telephone calls. We can integrate all offices to forward to a single telephone number and dispatch messages accordingly or we can have each property management office forward to a separate number and combine call counts to save you money.

At our property management answering service, we understand every telephone call is important. Emergency phone calls are just as important as non emergency telephone calls. Emergency call dispatch means your tenants will be happy, non emergency message taking means your property will be constantly occupied. We are available to take your phone calls after hours, during business hours, or whenever you need.

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