"Your business should always be prepared in the event of a disaster. With an answering service, if there is any problem with the phone lines, you can divert them to the call center exchange and you will not miss a call and lose business to one of your competitors."
No one ever wants there to be be a disaster. But they happen. Instant Answering Service is prepared to answer your phone calls even in the darkest of circumstances. In the event of a hurricane, tornado, storm, or any emergency, an Instant Answering Service representative will work with our clients every step of the way to insure that their phones are answered. Often times, an evacuation warning allows our customers to take the time to transfer their phone lines directly to us. In this case we can be prepared and alter any instructions to appropriately fit the situation. Other times, our clients need more help. In these cases we will contact your phone carrier to make sure your lines are transferred to us, and will act as your emergency command center, with the ability to send out bulk email and or text messages as updates. In these times we often cannot receive phone calls on your cell phone or your PDA. But, text messaging is often still operable.
Instant Answering Service can provide outbound text messaging during your time of need and can also set up an inbound text messaging system that will allow your clients to communicate to you. Our job is to keep you connected to your customers, vendors, employees and community in any way that we can.
Instant Answering Service offers the most comprehensive disaster recovery service. Whatever the case is, whether it's terrorism or hurricanes or tornadoes that cause a power outage, we will adapt to the needs of you and your company. Your calls can automatically transfer to our live operators and we will communicate with your employees and customers.
Not only is Instant Answering Service prepared to handle the disaster recovery needs of our customers, we are prepared to handle anything that goes wrong in our own call centers. We have complete backup. From full battery and generator back up, to alternative phone lines, we are prepared to stick it out and handle your phone calls. Even in the event of a need for us to evacuate our premises, we have a plan. Instant Answering Service has a full network of call centers, located in various parts of the country. Within minutes, we can route your calls and information to one of our other answering services or call centers if the situation arises.
Natural disasters, such as a hurricanes, tornados, or snow storms also bring a need out for another industry. When these emergencies strike, companies who practice disaster restoration services need our service the most. The disaster restoration profession is a multi billion dollar a year industry. Each job is potentially a very big pay day. Many of these jobs are worth hundreds of thousands, if not millions of dollars. Instant Answering Service is designed to provide a stable, professional live operator will can handle your calls when you need us the most, when disaster strikes.
At Instant Answering Service we know that the key to getting through a disaster is to successfully plan for them before they occur. Arrange to seamlessly redirect your calls to Instant Answering Service. Our operators will act as your emergency disaster home base. We can help you create a disaster strategy that works well for your business and for your location. We will monitor the news and help decide which is the proper direction for your business to continue to operate and even thrive in the environment.
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Please fill out the form below for more information and pricing, or give us a call at 1-800-269-7834.
Call Center Services
Why Instant Answering?
There are many reasons why businesses choose Instant Answering Service as their contact center solution. → learn more