Instant Answering Service offers a completely up to date, state of the art, inbound call center to handle all of your companies needs. By allowing us to handle your inbound calls, you can focus on your business. We can help your business by acquiring more customers, reducing operating expenses and increasing your revenue. Customers are much more likely to provide information to a live operator rather than leave a message on voicemail. Our operators are trained to handle all calls and obtain as much information as needed. At Instant Answering Service we want the callers to be assured that their call is important and that the appropriate person will respond to their call. By having our inbound call center operators available to answer your phone, twenty-four hours a day, seven days a week, we ensure that a customer’s call is never missed. That is how we help you to acquire more customers.

Instant's inbound call center will reduce your operating expenses by providing an operator around the clock, even when your business is closed. You don’t have to hire an employee to answer your calls; we can handle that for you. If you were to hire an employee you would have to pay a full-time salary, along with benefits. Even with a full time employee, you would still need someone to answer the calls during lunch, after hours, on weekends and while they are on vacation. Last, but not least we can increase your revenue by creating more business for you. Since there is never a missed call, there is never a missed opportunity for additional business. If a potential customer calls and there is no answer or they reach voicemail, they are likely to hang up and try another business. Chances are, that other business is your Competition! Statistics show that seven out of ten people will hang up rather than leave a message. That is why it is vital to your business to have someone available at all times to answer the customers call. With every call, there is a potential new customer who can be accommodated at an inbound call center. If you miss that call, you could lose the customer.

Our inbound call center is able to handle the many different situations that arise during the course of the day. Each situation requires a different lever of customer interaction and attention. We deliver a wide range of services and solutions, based on your needs. Our operators are experienced and professional and they understand that each call must be handled accordingly. We work closely with your business to ensure that your requests are being met. If you would like us to take a message for you with all the pertinent information, we will do that. Other times you may request that we transfer the call directly to you, so that the customer’s immediate needs can be met. We have the capability to send you information online, via text messaging, through faxing or paging. You determine what will work best for each situation and we will provide whatever service you require.

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